Thank you for listening to BigMediaUSA. Our goal is to make your experience enjoyable, relevant and important. The basic technical requirements for listening to BigMediaUSA are listed below.

For our LIVE Broadcasts your computer must have the Windows Media Player installed. This player is available for both the Windows PC and the Apple Macintosh (see specific Macintosh instructions below).

For On Demand Archive Listening your computer must have Macromedia Flash Player installed. This player is available for both the Windows PC and the Apple Macintosh

To experience the Live Web radio shows, you’ll want to use a 56k Modem, or higher. For the archived shows, it’s best to also use a 56k modem or higher, but a 28k modem will work as well.

WINDOWS 98, WINDOWS 2000, and WINDOWS XP USERS:

Alternatively it is possible to download the Windows Media Player directly from the Microsoft web site. Visit the Windows Media Download Site to access the latest version.

For any problems connecting to World Talk Radio, kindly review this information first:
Minimum technical requirements to listen to World Talk Radio:

1. 90 MHz or faster Intel Pentium processor (or equivalent CPU)
2. Windows 95, 98, 2000, or Windows NT 4.0 with Service Pack 3
3. 128 MB RAM
4. 30 MB free space on your hard disk
5. 16-bit sound card and speakers
6. 56Kbps or faster Internet connection

If you are experiencing any problems with accessing the World Talk Radio Live Stream or archives after downloading the latest player, Click Here for the Windows Media Player Support Center or read the "Troubleshooting" info at the bottom of this page.

Trouble-Shooting For Windows Operating Systems
(a more extensive resource is available at the Windows Media Player Support Center)
(http://support.microsoft.com/default.aspx?scid=fh;EN-US;wmp)

Frequently Asked Questions:
Microsoft Media Player Install Support

Microsoft's installation help page
If you are using Microsoft Internet Explorer, do you have the security setting at "Medium" or lower? Our audio streams do not work on systems set to high security. If you need to change your security settings, restart your computer completely before trying again.

If you memory or cache file folders are full you may experience audio streaming errors, try emptying your Temporary Internet files, and any addition files, such as the contents of the recycling bin.
If you are listening in an office, is there a firewall, proxy server, in place that blocks audio streams? Go to http://www.microsoft.com/windows98/support/faq/SUPFAQMPlayer.asp Microsoft's general help page. Look for the firewall and proxy server information.

If your still having problems, please go to http://www.streamingaudio.com
and click on "Client Support" and then on to "Troubleshooting".

MAC USERS INFORMATION

Click Here to Download the Windows Media Player for Macintosh

It’s possible that Mac users can experience problems after installing Windows Media Player.

• If your system is OS8.6 through OS9, Click Here to read the Trouble-shooting notes for Windows Media Player.
• If you are running OSX, Click Here to read the Trouble-shooting notes for Windows Media Player.
• For more information specific to your system, please visit and interact with the Mac/Windows Media Discussion Group

SELECTED TROUBLE-SHOOTING NOTES:

1. 1. If you are using Internet Explorer 4.01 or 4.5, you may experience problems opening links to some files. To fix this, upgrade your browser to Internet Explorer 5 or download the link to your computer, and then open it with the Player.
2. If you install Internet Explorer 5 after you have installed the Player, you should run Windows Media Player Setup again. This will add the Windows Media plug-in to the browser so you can play Windows Media-based content that is embedded in Web pages.
3. You may experience problems opening links to content that uses the Microsoft Media Server (MMS) protocol. To play content that uses the MMS protocol, start the Player, and on the File menu, click Open URL, and then type the URL.
4. Issue acquiring licensed Windows Media files using Internet Explorer 4.5 . If you are using Internet Explorer 4.5, you may not be able to acquire licensed Windows Media files. To fix this, upgrade to Internet Explorer 5 or later.

OSX

1. Windows Media Player installation difficulties Some users reported problems completing the installation on Mac OS X. The most recent installer corrects these issues. To use the new installer, download the latest player.
2. You may experience problems opening links to content that uses the Microsoft Media Server (MMS) protocol. To play content that uses the MMS protocol, start the Player, and on the File menu, click Open URL, and then type the URL.
3. When using a Web browser to open links to content, the Classic version of Windows Media Player (Windows Media Player 7.01 for Mac or earlier) may launch. To fix the problem, do one or more of the following:
   

   a. If you have Mac OS 9.1 or earlier installed in your Classic environment, install Mac OS 9.2 or later in your Classic environment.
   b. Delete all Classic versions of Windows Media Player from all Classic environments on your computer.